Refund and Returns Policy
At Khyber Grill IIFord, we strive to provide our customers with an exceptional dining experience. Your satisfaction is our priority, and we are committed to ensuring that you are happy with your meal. Please read our refund policy carefully to understand how we handle refunds and returns.
1. Eligibility for Refunds
Refunds are considered under the following circumstances:
- Incorrect Order: If you receive an order that is incorrect or not what you ordered, please contact us immediately.
- Quality Issues: If you are not satisfied with the quality of your meal, please let us know promptly.
2. Time Frame for Refund Requests
Refund requests must be made within 24 hours of receiving your order. Requests made after this period may not be eligible for a refund.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer service team at 0208-597-7272
. - Provide your order number, details of the issue, and any supporting photos or evidence.
4. Processing Refunds
Once your refund request is received and reviewed, we will notify you of the status of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 24 Hours.
5. Contact Us
If you have any questions about our refund policy, please contact us at:
- londonkhybergrill@gmail.com
- 0208-597-7272
Your feedback is valuable to us, and we are here to assist you. Thank you for choosing Khyber Grill IIFord. We appreciate your understanding and cooperation.